Politique d’expédition

At Vucceli, we strive to provide a seamless and enjoyable shopping experience for our valued customers. Please review our shipping policy carefully to understand how we handle the delivery of your precious jewelry items:

Shipping Timeframe:

All jewelry items purchased from Vucceli will be shipped within 30 working days from the date of order confirmation. Working days exclude weekends and public holidays.

Processing and Handling:

1. Order Confirmation: Once your order is confirmed and payment is received, our team will begin processing your jewelry item.

2. Custom-Made and Personalized Items: Please note that custom-made or personalized items may require additional time for crafting. The estimated shipping timeframe for such items will be communicated at the time of purchase.

Shipping Methods:

We use reliable and secure shipping methods to ensure the safe delivery of your jewelry. The shipping method chosen will depend on factors such as destination, item value, and any special requirements.

Shipping Confirmation:

Once your order has been dispatched, you will receive a shipping confirmation email containing relevant tracking information. This will allow you to monitor the progress of your shipment and estimate the delivery date.

Shipping Costs:

Shipping costs will be calculated at the time of checkout based on the shipping destination, chosen shipping method, and the weight/value of the items in your order.

International Shipping:

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Please be aware of and comply with your local customs regulations.

Delivery Address:

It is the responsibility of the customer to provide accurate and complete delivery information. Vucceli will not be held liable for any delays or non-deliveries due to incorrect or incomplete addresses provided by the customer.

Shipping Delays:

While we make every effort to ensure timely delivery, unforeseen circumstances such as customs clearance, weather conditions, or other external factors may cause delays. Vucceli will not be held responsible for such delays.

Contact Information:

If you have any questions or concerns regarding our shipping policy, please contact our customer service team at 0096178884222 or email us at info@vucceli.com.

Thank you for choosing Vucceli. We appreciate your trust, and we are committed to delivering your exquisite jewelry items in a timely and secure manner.